Our workshops are designed to give you the confidence you need to overcome the fear, frustration, and anxiety associated with difficult conversations. These workshops will help you to communicate confidently, deal with difficult people, and get what you deserve.
Kwame Christian, Esq., M.A.
Kwame Christian, Esq., M.A. is the Director of the American Negotiation Institute where he conducts negotiation and conflict management workshops around the country. As an attorney and mediator with a bachelors of arts in Psychology, a Master of Public Policy, and a law degree, Kwame brings a unique multidisciplinary approach to making difficult conversations easier. In addition to his role with the American Negotiation Institute, Kwame also serves as a professor at The Ohio State University Moritz College of Law, the top ranked dispute resolution program in the country, and Otterbein University’s MBA program.
He is the author of the best selling book Nobody Will Play With Me: How to Use Compassionate Curiosity to Find Confidence in Conflict and his TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Kwame also hosts the top negotiation podcast in the world, Negotiate Anything. The show has been downloaded over 850,000 times and has listeners in 181 different countries.
Katherine Knapke, RN, BSN
Katherine Knapke is our Communications & Operations Manager and also the newest addition to our American Negotiation Institute team. Katherine is passionate about using her experience as a psychiatric nurse trained in Therapeutic Crisis Intervention (TCI) and a certified mediator to address the psychological, emotional, and societal concerns that impact women in the workplace.
Stay tuned for the launch of our new podcast, Ask With Confidence, hosted by Katherine and designed to empower women and to help them gain the confidence they need when engaging in difficult conversations!