We believe that the best things in life lie on the other side of difficult conversations. Developing these critical skills will help you to get what you deserve without jeopardizing relationships.
Our workshops are designed to give you the confidence you need to overcome the fear, frustration, and anxiety associated with difficult conversations. You’ll learn how to communicate confidently, deal with difficult people, and get the most out of any deal.
Our goal is to help as many people as possible. That’s why we produce our podcasts, Negotiate Anything and Ask With Confidence. These shows have allowed us to help professionals just like you all around the world to learn these vital skills. Our shows have been downloaded over 1,000,000 times and we have listeners in 183 countries.
Kwame Christian, Esq., M.A.
Kwame Christian, Esq., M.A. is the Director of the American Negotiation Institute where he conducts negotiation and conflict management workshops around the country. As an attorney and mediator with a Bachelors of Arts in Psychology, a Master of Public Policy, and a Juris Doctorate (Law Degree), Kwame brings a unique multidisciplinary approach to making difficult conversations easier. In addition to his role with the American Negotiation Institute, Kwame also serves as a professor at The Ohio State University Moritz College of Law, the top ranked dispute resolution program in the country, and Otterbein University’s MBA program.
He is the author of the Amazon Best Seller, Nobody Will Play With Me: How to Find Confidence in Conflict. Kwame also hosts the top negotiation podcast in the world, Negotiate Anything. The show has been downloaded over 1,000,000 times and has listeners in 183 different countries. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017.
Katherine Knapke RN, BSN
Katherine Knapke is the Chief Operating Officer at the American Negotiation Institute. Katherine is passionate about using her experience as a Psychiatric Nurse trained in Therapeutic Crisis Intervention (TCI) and as a Certified Mediator to address the psychological, emotional, and societal concerns that impact women in the workplace. Her goal is to use her expertise to help women develop the skills and confidence they need to get more of what they want and deserve in the workplace.
Katherine also uses her healthcare experience to lead our work within hospital systems and in public health departments. Lives depend on the crucial conversations that happen in healthcare every day. She helps healthcare professionals manage conflict in order to improve communication, persuasion, and patient care.
Katherine is the host of our newest women’s focused negotiation podcast, Ask With Confidence, designed to empower women and to help them gain the confidence they need when engaging in difficult conversations.
Justin Morris, M.B.A., CPA
Justin is the Chief Financial Officer for the American Negotiation Institute. His primary responsibility is to manage the company’s finances which includes financial planning, management of financial risks, record-keeping, and financial reporting.
In addition to his internal responsibilities at A.N.I., Justin also plays a role in deal consulting. His expertise in business analysis and accounting is critical to our ability to make sure that our corporate clients are putting themselves in the best position for success throughout the negotiation process.
Justin brings years of banking experience to A.N.I. He was an accountant, RSCA analyst, and business analyst at JP Morgan Chase. He also owns JDM Tax Payroll and Accounting.
Tiffany Southerland, Esq., MSW
Tiffany is one of our training specialists. She is a lawyer by training, and a change agent at heart.
As a corporate lawyer, Tiffany represented corporations at one of the largest law firms in the United States. In the current iteration of her career, Tiffany has committed herself to empowering individuals through current career and life challenges and moving them toward desired roles and opportunities.
Tiffany has an impressive academic background. She earned her Bachelors of Science in Human Development from Cornell University, a Masters in Social Work from the University of Pennsylvania School of Social Policy and Practice, and her Juris Doctorate (Law Degree) from The University of Pennsylvania Law School.
This multifaceted professional and educational background gives her a unique perspective when it comes to negotiation and conflict resolution. She leads trainings in business and legal negotiations, women in negotiation, and strategic negotiations for career growth and development.
Tracy Teuscher, APR
Tracy leads our public relations, marketing communications and media relations efforts while supporting our national and international brand strategy.
As the founder of the Buzz Maker Public Relations, and as an Accredited public relations professional with more than 20 years of experience, Tracy has contributed to the success of more than 65 brands. She has also helped shape and grow leading brands via former leadership positions in the world of advertising, publishing and nationally televised programming. Tracy has also earned her certification in Negotiation from the American Negotiation Institute.
Jon is our Director of Digital and Content Creation Strategies. Jon is a dynamic, creative video producer and digital content specialist with the ability to envision the genesis of a creative idea and manage conceptual projects successfully, from beginning to end. Jon records, edits, and produces all of our strategic video programing on the website, LinkedIn, and YouTube.
He developed his impressive skills at major media companies in Hollywood like E!, TV Guide, and TMZ. This gave him the opportunity to work big events like the Oscars, Grammy’s and Emmy’s. He’s also interviewed big stars like Tom Hanks, Seth Rogen, Keith Urban and countless other household names.
Jon eventually parlayed this experience to become the manager of digital and content creation strategies for the Ohio State Bar Association. Jon is also the CEO of Berrien Media.
Nandini is the American Negotiation Institute’s research intern. She is a junior at The Ohio State University pursuing a Bachelor of Arts in Psychology and Organizational Communication. Her core interests lie at the heart of Psychology and Communications and implementing the study of these disciplines in the workplace. Nandini creates high level content for A.N.I. and conducts research on the psychology of persuasion.
Nandini’s commitment to academic excellence led to the attainment of a prestigious internship at Lockheed Martin that focused on leadership development and organizational effectiveness. She is passionate about being involved in her community and that has translated into leadership roles, mentor positions, service learning, and inclusion advocacy.
Kacey-Marie is our administrative support specialist. In this role she manages communication, outreach, and social media marketing for the American Negotiation Institute. If you’re booking a workshop or scheduling with one of the members of the team Kacey-Marie will most likely be your first point of contact.