Kent Plunkett, CEO of Salary.com, on Tackling Pay Equity:

What You Need to Know

Listen Now!

The Path to Pay Equity in Organizational Negotiations

In recent years, efforts to achieve pay equity within organizations have garnered significant attention. A robust approach to closing wage gaps not only fosters fairness but also enhances organizational performance. Understanding and applying a systematic framework to achieve pay equity can serve as a powerful tool for organizations aiming to improve employee engagement, attraction, and retention of talent. This chapter delves into a six-step framework for achieving pay equity, as outlined by industry expert Kent Plunkett, CEO of Salary.com,  and explores the essential practices and negotiations that can lead to fair compensation in the workplace.

The Six-Step Framework for Pay Equity

Kent Plunkett, renowned for his extensive experience in the field of compensation, presents a comprehensive six-step framework to achieve pay equity. This framework is a structured approach that organizations can adopt to ensure fair and equitable pay practices. Here is a detailed walkthrough of each step.

  1. Get a Mandate for Pay Equity

The journey towards pay equity begins with securing a mandate from senior leadership. A mandate signifies the organization’s commitment to address pay disparities and implement equitable practices. Without the backing of senior leadership, efforts towards pay equity may lack the necessary support and resources to be effective. This step involves building a compelling case that demonstrates the business and ethical imperatives of achieving pay equity.

  1. Organize Job Descriptions and Group Similar Jobs

Effective pay equity requires a clear understanding of the roles and responsibilities within an organization. This step entails organizing job descriptions and grouping similar jobs to ensure accurate comparisons. Aligning job descriptions properly allows organizations to benchmark roles within the same job family and across different job families. This structured approach makes it easier to identify discrepancies and undertake targeted actions to address them.

  1. Model Internal Equity

Internal equity involves using mathematical tools and statistical analyses to identify pay outliers within the organization. This step is crucial for pinpointing instances where employees performing comparable work do not receive equitable compensation. By modeling internal equity, organizations can uncover patterns of pay disparities that might otherwise go unnoticed and take corrective measures to address these gaps.

  1. Benchmark External Equity

To ensure competitiveness in the market, organizations must benchmark their internal pay practices against external market data. This step involves comparing internal equity findings with industry standards and market trends. By doing so, organizations can make informed decisions about adjusting their pay structures to align with external benchmarks, thereby preventing employee turnover and promoting fairness.

  1. Communicate Transparently

Transparent communication is a cornerstone of effective pay equity practices. Organizations must train managers to discuss pay matters openly and honestly with their teams. Transparent communication fosters a culture of trust and accountability, enabling employees to understand the rationale behind their compensation. It also prepares managers to handle sensitive pay discussions with integrity and empathy.

  1. Update Continuously

Pay equity is not a one-time initiative; it requires continuous attention and updates. Organizations must treat pay equity as an ongoing process, incorporating regular reviews and adjustments to maintain fairness. This step may involve dedicating full-time roles to manage pay equity efforts and ensuring that compensation practices evolve in line with organizational changes and market dynamics.

The Financial and Emotional Implications of Pay Equity

One compelling aspect of Plunkett’s framework is the financial feasibility of achieving pay equity. Addressing pay disparities typically requires only about 20% of a company’s annual raise budget. This manageable investment can yield significant returns by enhancing employee satisfaction and reducing turnover.

Moreover, structural and demographic factors account for roughly one-third of the gender wage gap, suggesting that two-thirds of the gap can be bridged through better analytics and informed decision-making. This finding underscores the importance of leveraging data in pay equity efforts to drive meaningful change.

Emotions play a critical role in pay discussions. Feelings of fairness and recognition profoundly impact employee engagement and morale. However, it is essential that facts lead these conversations. By grounding pay discussions in data and factual information, organizations can mitigate the potential for emotions to derail productive dialogues.

Negotiating for Pay Equity

Individuals play a crucial role in promoting pay equity through their negotiation behaviors. Persistent under-negotiation, especially among certain demographics, contributes to enduring wage gaps. To counteract this trend, individuals should always negotiate for one additional benefit—whether it’s extra vacation time, higher pay, or a better bonus. This approach helps ensure that potential gains are not left on the table, fostering a culture where every employee advocates for fair compensation.

Plunkett advises individuals to approach pay negotiations with a focus on data rather than emotions. Engaging in data-driven discussions with HR rather than managers can offer a more objective platform for addressing pay equity concerns. Keeping emotions in check and presenting well-researched data can prevent negotiations from devolving into standoffs or litigation.

Building Trust through Transparency

Transparency is fundamental to building trust in organizational pay practices. Employers must be willing to explain their compensation structures and justify any pay discrepancies. Clear communication about the factors influencing pay decisions—such as performance, experience, and market conditions—helps demystify the process and builds confidence among employees.

When companies benchmark their pay structures against external data, they not only ensure competitiveness but also strengthen employee trust. Employees who are confident that their compensation is fair and market-aligned are more likely to feel valued and motivated.

A Continuous Commitment

Pay equity is an ongoing commitment that requires sustained effort and vigilance. As company dynamics evolve—with promotions, new hires, and departures—pay equity analyses must be conducted continuously. State-level pay equity laws add an additional layer of complexity, requiring organizations to adapt their practices in response to evolving legal standards.

The continuous nature of pay equity underscores the importance of incorporating it into the broader business process. By treating pay equity as a dynamic and integral aspect of their compensation strategies, organizations can ensure lasting fairness and competitiveness.

Achieving pay equity is both a moral and business imperative. Kent Plunkett’s six-step framework provides a practical road map for organizations committed to fostering equitable pay practices. By securing leadership mandates, organizing job descriptions, modeling internal equity, benchmarking externally, communicating transparently, and updating continuously, companies can build a foundation of fairness that benefits both employees and the organization as a whole.

For individuals, advocating for fair compensation through informed negotiation strategies plays a crucial role in closing wage gaps and ensuring a just workplace. Embracing pay equity not only strengthens trust and engagement but also aligns with the broader goals of equity and inclusion in today’s diverse and dynamic workforce.

Build Unity. Drive Results.

Discover a corporate curriculum that will level up your organization’s performance.

Whether you are looking for a customized solution for your team’s specific challenges, seeking to create internal cultural harmony, or are interested in booking a keynote for your next event, the American Negotiation Institute has the expertise to provide you with bespoke solutions.

Contact us