Resource Guide
Car Sales Negotiation
We’ve travelled the country teaching professionals like you the keys to effective negotiation and conflict resolution. We created this resource page to give you practical tools that you can use to be successful in your next difficult conversation.
The resources and tools on this page will help you to do the following:
- negotiate with someone who is emotional or difficult;
- get the best deal possible;
- thoroughly prepare for your negotiations;
- negotiate without giving in to threats and aggression;
- manage your own emotions and the emotions of others;
- leverage your understanding of psychology to maximize persuasion, performance, and outcomes;
- have conversations without the fear of damaging the relationship; and
- understand the underlying wants and needs of the other party.
Workshop Request Form
About the Program
We’ve created this popular and highly rated program after years of surveying and teaching hundreds of our podcast listeners around the world. This allowed us to create an incredibly popular program that speaks directly to the needs of the modern business professional.
This program is designed to keep you on the forefront of negotiation techniques and the psychology of persuasion. It will also include realistic role playing exercises that will sharpen your skills and increase your confidence.
Specifically, you’ll learn the following:
- negotiate with someone who has more leverage, power, or authority;
- thoroughly prepare for and execute during business negotiations;
- manage conflict effectively (at work and at home);
- negotiate without giving in to threats and aggression;
- manage your own emotions and the emotions of others;
- leverage your understanding of psychology to maximize persuasion, performance, and outcomes;
- have conversations without the fear of damaging the relationship; and
- understand the underlying wants and needs of the other party.
Quick Facts About the Instructor
- Professor at the Moritz College of Law teaching Negotiation and Mediation (Moritz has the top ranked dispute resolution program in the nation)
- Professor at Otterbein University’s MBA Program
- Business Lawyer and Certified Mediator
- Author of the best selling negotiation book, Nobody Will Play with Me:How to Use Compassionate Curiosity to Find Confidence in Conflict
- Host of the top ranked negotiation podcast in the world, Negotiate Anything, with over 600,000 downloads and listeners in 181 countries
- Psychology Degree, Masters in Public Policy, and Law Degree


The information provided by Katherine today was extremely useful and insightful. She has deep knowledge on the topic and explained concepts in a very easy to understand way, which made relating to the material easier and facilitated application.

I cannot properly express how much I enjoyed the short period of time we had with you at our summit or how much your book has affected me. I believe you have provided me with some of the most valuable tools in my repertoire and that I have been looking for this kind of instruction for my whole professional career. I have already been sharing with my friends and colleagues the world over.
Testimonial: Negotiation and Conflict Management Workshop
